Business relationships, when properly created and purposefully maintained, can yield your organization immeasurable success. However, there are times when business communications may be volatile and disagreements arise becuase of misunderstandings. Fortunately, you can prevent disputes by being proactive in the way you maintain the relationships that bring your company the greatest success.
According to the Huffington Post, you can take some simple steps to forge strong relationships that are void of conflict and disagreement. Here are some of the things you can do:
- Stay proactive: Do your best to be proactive about staying in touch with the people that need you. Your efforts to clarify understanding, educate about resolving conflict effectively, improve productivity and encourage quality leadership can help you maintain a healthy environment in the workplace.
- Communicate: Perhaps the most obvious and important thing you can do is to communicate with your colleagues. Return correspondences in a timely manner, maintain a file of communications, verify your understanding and encourage your colleagues to do the same.
- Utilize mediation: If a conflict arises, utilize mediation as a valuable tool to reach a solution that will benefit everyone. Objectivity from a third-party is an excellent way for you to see things from another perspective.
If you are in a position of leadership, set clear standards that discuss the kind of behavior you expect of your employees. This way, you can reference the code of conduct you have set when questions arise, and there are not grey areas left open to personal discretion. The information in this article is intended for educational purposes only and should not be taken as legal advice.